Step into the rewarding world of customer service as an Online Customer Support Specialist and become a key player in delivering exceptional service to our online customers. This entirely remote position offers you the chance to be an integral member of our customer support team, focusing on managing every customer interaction with meticulous attention and empathy.
Responsibilities Include:
- Engaging with customers through live chat on our website and social media platforms, answering queries, sharing product links, and promoting discounts.
- Providing detailed information and support for order placement and resolving any subsequent inquiries with professionalism.
Contract Duration: Open-ended
Rate: $35 per hour
What You’ll Need:
- A device (phone, tablet, or laptop) with the capability to manage social media and website chat functionalities.
- The ability to operate autonomously and a knack for adhering to provided guidelines and instructions.
- A commitment to availability for at least 5 hours each week.
- A stable internet connection to support remote work efficiently.
Weekly Hours: Your schedule can be flexible, ranging from 5 to 40 hours per week, tailored to fit your lifestyle.
Location: This position is designed for remote work, with a preference for candidates based in the United States, allowing you to work from any location that suits you.